Speakers » Jordie Knoppers

Jordie Knoppers

Manager Product Innovation, KLM, The Netherlands

 

Jordie Knoppers is an energetic, creative, and result-driven spirit, who combines courage and common sense in the right balance. His goal is to make the difference and his motto is: ‘a good team is better than a good idea’. But the most precious team is at home, where he runs a family with five sons. In his spare time Jordie plays the drums in a band and composes his own songs on the guitar. Jordie has 15+ years’ experience at KLM where he has worked in various positions.

He is a graduate Aeronautical Engineer and Master of Science in Business Administration and Management, who started his career in Engine Services where he investigated failure mechanisms and created new repair methods to improve the quality of the aircraft engines. As a Six Sigma Lean Belt, he led various innovation and process improvement projects. He designed and implemented the safety culture program at division level, as well as KLM-wide, with the so called Safety Champions. Within e-Commerce he was responsible for the innovation and development of ancillaries and the functional and visual design of the new klm.com. Since September 2016, Jordie has joined the Marketing Innovation team where he is in charge of all biometrics, robotics, and baggage-related projects that needs to improve the customer’s airport experience.

 

Presentation

Panel - Getting to the gate on time: ID for safe and convenient air travel


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